Newlywed couple Ffion James and Ben Hill have shared how the happiest day of their lives turned to heartbreak after their pug Luna died just hours after being guest of honor at their wedding. Luna the pug attended their wedding in Hertfordshire on Friday before being taken to Country Boarding kennels near Baldock while the couple enjoyed the rest of their day.
But the next day they were informed that Luna had died after being left in a van for two hours on one of the hottest days of the year when temperatures soared to 28C.
The heartbroken couple had planned to take Luna with them on their honeymoon in Bath, but have now canceled the trip.
Ms James, 30, said: “Friday was one of the best and most amazing days of our lives.
“Unfortunately this morning is a completely different story. We woke up this morning to find that our beautiful little Puggy had passed away shortly after these photos were taken.”
She said Luna was left in the “care of a well-known local kennel and horribly left in the van and forgotten about”.
Ms James added: ‘They put her in a van, parked her in their car park and then just forgot about her. Poor Luna died in what was essentially an oven.
“She was found a few hours later but it was already too late.
“The weather would have made the van unbearably hot, and I can’t imagine the pain it must have endured.”
Country Boarding Cats and Dogs has since apologized to the heartbroken couple.
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But at 5 p.m., Luna was “unanswered”.
She wrote on the company’s page: “When he returned he had an emergency call to fix a system issue that was affecting customers at reception.
“Two hours later I found Luna in the van at 5:00 p.m. I found she was unresponsive at that time [and] despite my efforts, I was unable to revive her.
“I rocked and held her, and with the help of a member of staff, laid her down in a dog bed.”
“We were so heartbroken for this little dog and wanted her to come back to life.” She said they were working with the owners to “help and support them in any way possible”.
Ms Burrowes added: ‘We made contact in the morning and the owners came within the hour to pick up their dog.
“Since then we have been in contact with the owners about next steps, which is a private matter and although we know we cannot bring Luna back, we will work with them to make sure we help and support them. in any way.box.
“Although it seems like an unimaginable mistake, humans make mistakes and all we can do now is learn from this incident.
“The responsibility for this incident rests entirely with us as business owners, not with our wonderful employees.”